If something has gone pear-shaped with your boots, we offer two equally easy, equally free options to make it right. Just visit returns.alvies.com to get started.
IF this specific pair of Alvies wasn’t quite right:
- You need a different size
- You need a different color
- You need a different style
THEN get full credit to use on another pair of Alvies (good for up to a year) when you send them back within 30 days of purchase.
IF for some crazy reason you don’t think you’ll be able to make Alvies work for you:
- You lost all your money on one spin of the roulette wheel and need fast cash
- Your boots are so comfortable you can’t wear other shoes anymore, even for jogging
- You look too good in boots and it’s becoming a problem for your relationship
THEN get a full refund when you send your boots back within 30 days of purchase.
Please note: We want to make sure you’re completely satisfied with your Alvies, but can’t take back boots that have been scuffed or scratched on the bottom. Just like the dealership won’t take back a Ferrari after you spend the test drive doing donuts. Please try out your boots on carpet before you take them out into the world.
Questions? Get in touch at 512.256.2529 or firstname.lastname@example.org.